101 Ways to Improve Business Performance (101 Ways) by Donald Waters

By Donald Waters

Do you want to enhance a space of your online business abilities? do you want a short resource of data? every one name includes one hundred and one ways that to profit and increase new abilities to make you a hit at paintings and at domestic.

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If you can design new products very quickly, innovation is a part of your distinctive competence; in Rolls-Royce cars the distinctive competence comes from making the best cars in the world; in the Post Office it comes from daily deliveries of mail to every address in the country. A distinctive competence comes from your organization’s assets, which include: • • • • • • • • • customers – their demands, loyalty; employees – skills, expertise, loyalty; finances – capital, debt, cash flow; products – quality, reputation, innovations; facilities – capacity, age, value; technology – currently used, planned; suppliers – reliability, service; marketing – experience, reputation; resources – patents, ownership.

You could still see this laborious system in use long after improved security gave many more efficient solutions. In brief You have to design jobs properly, so that they satisfy the needs of both the organization and the employee. WAY 33 DON’T EMPLOY TOO MANY PEOPLE This seems obvious; employing too many people to do the work is clearly a waste of money. Unfortunately, there is a natural tendency for organizations to expand – largely because it is easy to employ an extra person, but difficult to sack one.

But they also looked at other airlines, hotels and any other place they could learn lessons. Xerox started benchmarking by looking at the customer service in L L Bean which says, ‘Our products are guaranteed to give 100 per cent satisfaction in every way. Return anything purchased from us at any time if it proves otherwise... ’ You should search every reasonable source for ideas that you can adapt – don’t be afraid or too proud to borrow ideas from anyone. Remember that ‘to copy from one person is plagiarism, to copy from lots of people is research’.

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