By Stephen Page, MBA, PMP, CSQE
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Extra resources for Achieving 100% Compliance of Policies and Procedures
An ideal diagram has been illustrated to show the effects of incremental changes on a policy or procedure. "This book contains detailed information on conducting research and analysis, using a writing format, coordinating and publishing a policy or procedure, communications, training, and converting printed policies and procedures to a network or an Intranet environment. With this background information, adhere to the 40-step plan of action in this chapter when writing a policy or procedure. Use a flow chart tool to diagram the process during the research and analysis phase.
While "getting it right" is an ongoing effort, any improvement is a step in the right direction. Flow charts enhance the fill value of the process The use of a well-thought out a flow chart will provide the basis for meetings and brainstorming sessions. Team members can use this process flow as a discussion tool. The flow chart helps them to recognize redundancies and gaps in the current process flow. Flow charts consistently hook people on quality management because the flow chart shows a clear picture of the true process that could not have otherwise been envisioned.
Providesexplanations of abbreviations, acronyms, forms, words infrequently used, words not consistently understood, and technical terms. This is an important heading and should contain an explanation of the title, keywords, forms, references, and any exhibits. 0 Responsibilities. Provides a short summary of the responsibilities of the individuals involved with a procedure. , Benefits Manager, CEO, or Buyer; the generic term, "Employee," can be used when necessary). This section should be written in the same sequence of events that occurs under the "Procedures" section.